Imagine if you rented a brand-new Ford Mustang convertible for an unforgettable weekend of fun just to get footed for a bill that could possibly leave you in financial ruin?
That’s what happened to Kristen Cockerill from Dartmouth, N.S. Earlier in October when she and her partner took a trip to the South Shore for a fun getaway.
On Sundays most Enterprise locations in the Halifax area are closed with instructions to leave the keys in a secure drop box on site. Kristen did just that at the Enterprise rental lot on Portland Street in Dartmouth.
When Enterprise employees came in the next day, they had the keys but no Mustang to be found. With police involved, they determined that the vehicle had been stolen. Kristen thought that was the end of the chaos until she received a bill from Enterprise totaling $47,000, the value of the rented Mustang.
Kristen’s insurer stated that this is beyond her control and she shouldn’t have to worry about it, but Enterprise said that if her insurance won’t foot the bill, then they will bill the $47k to the credit card she has on file from the rented Mustang. Even if the charge won’t go through, this isn’t going to look very good on her credit report.